Terms & Conditions

1. Services Provided
1.1 We specialize in dispatching Dry Van and Reefer truck loads, negotiating rates, and providing logistics solutions to carriers.
1.2 Our team is committed to sourcing and booking loads that align with your operational needs.
2. Commission and Payment Terms
2.1 A 3% commission is charged for each load booked through our dispatch services.
2.2 Invoices for all loads from the previous week will be sent every Monday.
2.3 Payments for invoices must be made by the end of the same week (Sunday).
2.4 Failure to settle invoices on time may result in suspension of services.
3. Additional Charges and Reimbursements
3.1 In cases of layovers, detention, or other expenses incurred at the request of customers, our commission rate will remain at 3% of the original booked load rate.
3.2 Any additional reimbursements from brokers for these situations are not subject to additional commission charges.
4. Carrier Responsibilities
4.1 Carriers must maintain all certifications, insurance, and compliance required by law.
4.2 Timely updates regarding load status, delivery, and any issues encountered must be provided.
5. Confidentiality
5.1 All information regarding load rates, brokers, and customers is considered confidential.
5.2 Both parties agree not to disclose such information to any third party without prior consent.
6. Termination of Services
6.1 Either party may terminate the business relationship by providing written notice at least 7 days in advance.
6.2 Any outstanding payments must be cleared within 7 days of termination.
7. Limitation of Liability
7.1 FROST LOGISTICS is not responsible for delays, damages, or operational issues encountered by carriers.
7.2 Our role is limited to providing dispatch services and does not extend to the management of day-to-day carrier operations.
8. Governing Law
8.1 These terms and conditions are governed by the laws of Your State/Country.
9. Changes to Terms and Conditions
9.1 We reserve the right to update or modify these terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.